We believe "the customer is always right" because the well-informed client will make important decisions for the plans and specifications of the project and can assist us throughout the project in its design and construction.
The client recognizes the responsibility of the company to complete the project within the limitations of the contract, time, budget, regulations and codes. The client accepts the authority of the company and site super with regards to health and safety on the site. We ask our clients to address questions about company policy or site work to Richard Lind or the site super.
Ultimate responsibility for the success of the company belongs to its owner, our "boss."
Job duties and authority are assigned according to demonstrated abilities. Every major construction project has a site supervisor responsible for the work and safety on that project. Every independent crew has a crew leader with similar short term responsibilities. Other employees may be working alone (in the office, at the shop or on a site) but they are still regarded as part of the company team with the same responsibilities for company policy.
Site supers have authority for running all work and enforcing company policy on their sites.
They have the authority to put off their site any people (including subs and visitors) who they determine are a hazard to themselves, to other workers or to the job. Official warnings and actions are reported in writing.
Site supers and all others have a duty to health and safety at the work place.
This includes wearing hard hats and safety boots and using personal protective equipment such as goggles and masks as needed. Basic safety gear is supplied to each employee, and employees must maintain and use the gear as appropriate. Workplace safety includes using proper staging and guard-rails and keeping the site clean. A general clean-up is done at the end of each day and at the end of each week, garbage is removed. If smoking is permitted by the client, it can be done only during a break outside the building. First aid kits and fire extinguishers are kept at each site. Good sense, the Company Safety Policy Manual and the Occupational Health and Safety Act are our guides.
Any accident or injury is reported to the site super or boss immediately.
First aid or emergency help will be given. The site super will get a full explanation of what happened and fill out the WCB report. Alternate work will be offered to the injured person where appropriate.
Employees are offered training and upgrading courses.
Employees are encouraged to find and take courses that can help them and the company. Employees do courses on their own time, but the company will help cover fees and expenses when approved by the site super and boss.
Sub trades are given a copy of this Policy. Their workers on site are expected to follow it. Sub's foreman will meet with the site super at the start of each day about work being done and again at the end of the day.